Louisiana Cat
  • New Iberia
  • New Iberia, LA, USA
  • Salary
  • Full Time




We are looking for a TECHNICAL SERVICE INSTRUCTOR to join our growing operations (Louisiana Cat Rents) at our New Iberia, Louisiana branch location.  METRO AREA LOCATION: 30 miles south of Lafayette, LA 


The Technical Service Instructor will provide technical training to Louisiana Cat employees and customers. This position will be responsible for researching and developing curriculum, presenting course materials, and creating and maintaining resources for continual training. The goal is to improve the overall technical competency of all class participants. Course offerings and materials to be covered will be relegated to any/all engine and power generation applications. This will include a technical range from Introduction to Advanced skills.

This position will be based out of our New Iberia, Louisiana location and will require statewide travel and will report to the Training Manager 


  • Obtain Training Instructor qualifications according to Caterpillar's CIAP Program
  • Learn and adhere to the requirements defined by Caterpillar for developing and maintain training aids and materials
  • Gather and research the necessary information required to create and deliver technical training concepts for Caterpillar equipment as well as revise materials for existing classes
  • Must be able to perform training classes in classrooms as well as any defined off-site locations
  • Work in conjunction with Technical Communicators and technicians to understand current trends and technical issues to be able to develop courses or incorporate into courses as needed 


  • You will development maintain long-term sales & service relationships with our customers
  • You will serve as a valuable asset between the Parts, Sales, Service, Customer Service and Warranty departments
  • You will promote positive customer service according to Caterpillar and Louisiana Cat expectations
  • You will have the tools and building blocks to MAKE A CAREER MARK here at Louisiana Cat. In walk through our Louisiana Cat doors...are the finest Caterpillar professionals in the South. 


  • REQUIRED: Candidate must have a strong technical background with experience in Diesel & Natural Gas engines, both mechanical and electronic including power generation as well as knowledge of proper operation and maintenance
  • REQUIRED: Prior teaching / instruction experience delivering technical training to classroom & audiences
  • REQUIRED: Must be agile and prioritize customer request work orders, meet deadlines and provide accurate reporting & documentation
  • REQUIRED: Exceptional organizational and communication skills working with internal and external customers
  • REQUIRED: Strong computer skills including MS Office such as MS Word, MS Excel, MS Outlook and Inventory software platforms
  • REQUIRED: Strong knowledge of the Caterpillar systems and product lines
  • HIGHLY PREFERRED: Associate's Degree in related field


  • TRAVEL REQUIREMENTS: Travel is required for this position (specifics discussed during interviews)
  • SHIFT SCHEDULE: May require working hours outside standard work schedule (specifics discussed during interviews)
  • WORK ENVIRONMENT: Requires physical movement, lifting, squatting, bending, climbing and working with mechanical rotating parts in the Louisiana climate 


  • We requirement strict compliance with PPE (personal protective equipment) safety regulations
  • We maintain compliance with all Federal, State and Local safety and company regulations.
  • All employees must follow all Company Health, Safety & Environmental (HSE) procedures
  • Louisiana Cat is a drug-free workplace  


  • We are known for service quality and unsurpassed customer relationships guided by our strong company values, culture and safety standards
  • We have energy, focus and passion delivering results because what we do impacts our customers each and every day
  • We work across Construction, Electrical Power, Forestry, Governmental, Heavy Equipment, Industrial, Landscaping, Marine Engines and Oil & Gas industries
  • We invest in training and development programs for our employees to build their toolkit and career paths here at Louisiana Cat
  • We offer competitive pay, benefit rewards, employee incentive programs and 401(k) company match programs to meet family and work lifestyles
  • We are based out of Reserve, LA (Corporate HQ) & New Iberia, LA (Power Systems HQ) 


Louisiana CAT is the only authorized Caterpillar dealer in Louisiana. We ARE Where You ARE across 23 branch locations throughout Louisiana and the Gulf South.  We provide Caterpillar Equipment, Service and Parts to customers across a wide range of industries.  We are guided by our strong company culture, safety standards and activities in the communities in which we operate.

To BE The Best...We HIRE The Best.  POWER UP and Click RED button "APPLY For This Position" on our Louisiana Cat Careers Page https://www.louisianacat.com/careers to be considered for open roles at Louisiana Cat and affiliate companies. 

We seek out employees who are inspired by our timeless values, thrive in growing company environment and want to become a part of a dynamic company backed up by 85+ years of success.

Louisiana Cat and its affiliates are an Equal Opportunity Employer (EEO). M/F/D/V and we proudly hire U.S. Veterans.

Louisiana Cat uses E-Verify and complies with I-9 employment eligibility requirements of all new hires.

Equal Employment Opportunity is the Law: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf 

Louisiana Cat
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