Louisiana Cat
  • Reserve
  • Reserve, LA, USA
  • Hourly
  • Full Time

Louisiana Cat is Louisiana's only authorized Caterpillar dealer and a recognized leader among Caterpillar dealers around the world. We've been providing our customers with the highest quality Caterpillar equipment, service and parts since 1933. Louisiana Cat has 23 locations across Louisiana and the Gulf South. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here!

We are now accepting applications for: Collections Specialist
Location:
Reserve, LA

DESCRIPTION

The credit and collections representative position at Louisiana Cat is primarily responsible for collecting on approximately 350 customer accounts receivable while maintaining a healthy customer experience. The successful candidate will be a self-motivated and organized individual with prior collections experience. 

JOB DUTIES/RESPONSIBILITIES may include, but are not limited to:

  1. Make collection calls and write correspondence in a fast paced, high volume, goal oriented collections department.
  2. Process credit applications and review commercial and consumer credit reports.
  3. Provide excellent customer service regarding collection issues, process customer refunds, process and review account adjustments, and resolve client discrepancies and short payments.
  4. Monitor and maintain assigned accounts by making calls, adjusting accounts, small balance write off, customer reconciliations, and processing credit memo
  5. Weekly and monthly reporting of aging to direct supervisor.
  6. Analyze credit risk and financial condition for new and existing customers to make recommendations to the Credit Manager on credit approval and credit limits
  7. Perform consistent collection activities on assigned receivable accounts.
  8. Responsible for receivables related to the data entry and monitoring of the data and past due through software programs.
  9. Minimize past dues by communicating with the customers' payable department, management, general contractors, or project managers.
  10. Provide receivables aging regularly with communication on past due to Credit Manager and sales force.
  11. Periodic review, monitoring, and communication of receivables aging with the Credit Manager to determine the next course of action on delinquent accounts.
  12. Daily review of receivables to make credit hold decisions, obtain payment, minimize bad debt, while maintaining positive customer relationships.
  13. Dispute resolution through research of available information and communication with the branch and customer.
  14. Maintain and request updated customer data for assigned receivables, such as tax and insurance certificates.

REQUIRED QUALIFICATIONS

  • High school diploma is required, Bachelors or Associates degree preferred.
  • 3-5 years of collections experience required. Knowledge of Billing and Collections procedures preferred. Accounts Receivable experience a plus.
  • Excellent computer skills including Microsoft Office.
  • Strong communication skills required.
  • Strong attentional to detail, great organizations skills, commitment to excellent customer service.

Benefits:

We are proud to offer our full time employees a benefits package that speaks for itself and sets us apart from our competition.  Benefits options include:

  • Health, Dental, and Vision, Life & Disability Insurance Policies
  • Wellness Programs
  • Corporate Discounts
  • Generous 401K Plan
  • Paid Holidays & Vacation
  • Credit Union
  • Tuition Reimbursement
  • Training & Advancement Opportunities

Pre-Employment drug screens & proof of employment eligibility (E-Verify) are required for any position offered.

Equal Opportunity Employer M/F/D/V

Louisiana Cat
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